Who is eligible to use Call-On-Doc’s telehealth services?

Call-On-Doc is available to anyone in the U.S. seeking virtual healthcare, regardless of insurance status or geographic location.

Do I need to book a telehealth appointment in advance?

No, with Call-On-Doc, you will access immediate care without needing to schedule an appointment in advance, making it perfect for urgent health problems.

What types of conditions do you treat?

Call-On-Doc can assist with over 150 medical conditions, including urgent care needs, chronic illness management, and wellness checks. Our telehealth services cover chronic conditions (e.g., hypertension, diabetes, thyroid issues), mental health (e.g., anxiety, depression), weight loss, dermatology (e.g., acne, eczema, hair loss), primary care (e.g., infections, allergies, UTI), and men’s & women’s health (e.g., birth control, ED, hormone therapy).

Can Call-On-Doc help with urgent or emergency medical situations?

Call-On-Doc is designed for urgent care needs, but for emergencies, we recommend seeking in-person medical attention immediately.

How long does it take to receive my prescription?

Standard visits: 1–2 hours. Priority visits: within 15 minutes.

Can I choose my own pharmacy?

Yes! We can send your prescriptions or prescription refills to any U.S. pharmacy, or you can opt for home delivery on select conditions.

Do you offer refills?

Yes, Call-On-Doc allows patients to request prescription refills through an online consultation. If the original prescription is appropriate and safe for continued use, your online doctor can issue a refill for medications related to ongoing conditions like asthma, blood pressure management, or allergies.

Can I get controlled substances prescribed?

No, Call-On-Doc does not prescribe or refill controlled substances.

How do I check medication prices?

Use our RX Price Checker Tool to compare pharmacy prices in your zip code and find the best savings. You can also use our RX Savings Card for additional discounts at your pharmacy.

Is shipping for prescriptions free with Call-On-Doc?

Yes, we offer e-prescriptions sent directly to your preferred local pharmacy, where they can fill your prescription. We also offer free shipping with a home delivery plan available for certain medications and conditions.

What if Call-On-Doc isnt able to prescribe medication for my condition?

If a prescription cannot be provided, our healthcare professionals will offer an alternative medical treatment plan, recommend a referral visit, or refund your visit.

Does Call-On-Doc provide mental health services?

Yes, Call-On-Doc provides mental health services. These services are available for conditions such as anxiety, depression, and stress management. Patients can receive treatment plans and, if needed, prescriptions.

Does Call-On-Doc provide sexual health services?

Yes, Call-On-Doc provides sexual health services, including diagnosis and treatment for STDs like chlamydia and gonorrhea. After an online consultation, patients can receive an antibiotic prescription if needed for an STI, ensuring prompt and discreet care. Call-On-Doc also offers STD testing options, including in-person lab tests and at-home test kits.

Does Call-On-Doc provide pediatric services?

Yes, Call-On-Doc provides pediatric services through online consultations with licensed pediatricians. Parents can access care for common pediatric conditions such as fevers, rashes, and infections, all without leaving home.

Can I get lab tests through Call-On-Doc?

Yes! Call-On-Doc offers both in-person and at-home lab test kits delivered to you! Results are available online and can be reviewed with a provider to guide your treatment.

Does Call-On-Doc provide follow-up care after my telehealth visit?

Yes, our telehealth platform allows for follow-up consultations as needed, ensuring continuity of care and addressing any further health concerns.

How does Call-On-Doc’s pricing compare to other telehealth providers?

Call-On-Doc offers some of the lowest costs in telemedicine, with visits starting as low as $15 for subscribers and a one-time, flat-rate fee starting at $39.99, making healthcare affordable for everyone.

No, Call-On-Doc primarily operates on a self-pay model. We accept HSA/FSA and debit or credit cards. However, you can use your health insurance to pay for your prescriptions at your local pharmacy.

Can I use my HSA or FSA to pay for Call-On-Doc services?

Yes! Call-On-Doc accepts HSA and FSA payments, making it easier for you to utilize your healthcare savings for telehealth consultations.

Does Call-On-Doc offer a subscription service?

Yes, Call-On-Doc offers a subscription plan for a discounted rate of $15 per visit, allowing you to access affordable telehealth services regularly. You can also choose a one-time visit at a regular price.

How do I know if a subscription is right for me?

If you need ongoing treatment (e.g., for chronic conditions, weight loss, or mental health), a subscription can help save time and money while ensuring continuous care.

How do I sign up for a Call-On-Doc account?

Signing up is easy! Simply visit our website and select a visit, then you will be automatically prompted to sign in or sign up. If you would just like to register an account, visit the menu tab and select "New User" to create your profile.

How do I cancel a visit with Call-On-Doc?

You can manage your visits through your Call-On-Doc patient portal. Simply log in and send a message to a support specialist to cancel your visit before a provider prescribes your treatment plan.

What is Call-On-Docs refund policy for telehealth services?

Call-On-Doc offers refunds if you cancel before your visit has been reviewed or treated by a provider. If you are not satisfied with your consultation, contact our support team for assistance.

Will Call-On-Doc provide a sick note for work or school?

Yes, if needed, Call-On-Doc can issue a sick note following your telehealth consultation, ensuring you have the documentation required for your employer or school.

Why does Call-On-Doc require a photo ID for telehealth visits?

A photo ID is required for identity verification to ensure the safety and security of your telehealth consultation and personal information.

Is my payment and medical information safe with Call-On-Doc?

Absolutely! Call-On-Doc employs state-of-the-art security measures, including our proprietary Electronic Health Record (EHR) system, and is fully HIPAA compliant.

What technology do I need to access Call-On-Doc?

To use Call-On-Doc, you need a device with internet access, such as a smartphone, tablet, or computer. We also have a user-friendly mobile application.

Is Call-On-Doc a legitimate telehealth service?

Yes, Call-On-Doc is a legitimate telehealth platform with licensed and board-certified doctors. We prioritize patient care and satisfaction, as evidenced by our thousands of positive reviews.

How it works
Reviews
FAQ

Message

Reliable Care, Vernon Approved

"It. Just. Works."

Get Treated Now

Free Rx Savings Card

Get Up to 87% Off

Find Lowest Cost Rx

Check Pharmacy Prices

APP DISCOUNT

$5 Off Every Visit

Upfront, Flat-Rate Pricing

Use Insurance for Medications

Subscribe & Save

Access $15 Visits

Compassionate Care

Free Visits *For a Limited Time

Over 457,000+

5 Star Reviews

Visits For

150+ Conditions

Open 365

Weekends & Holidays

Quick Doctor Access

No Appointments

Over 2 Million

Active Patients

Free Rx Savings Card

Get Up to 87% Off

Find Lowest Cost Rx

Check Pharmacy Prices

APP DISCOUNT

$5 Off Every Visit

Upfront, Flat-Rate Pricing

Use Insurance for Medications

Subscribe & Save

Access $15 Visits

Compassionate Care

Free Visits *For a Limited Time

Over 457,000+

5 Star Reviews

Visits For

150+ Conditions

Open 365

Weekends & Holidays

Quick Doctor Access

No Appointments

Over 2 Million

Active Patients

Free Rx Savings Card

Get Up to 87% Off

Select a Condition to Start

Urgent Care

STD/STI

Women's Health

Men's Health

Mental Health

Primary Care

Dermatology

Skincare Product

Medications

Urgent Care

STD/STI

Women's Health

Men's Health

Mental Health

Primary Care

Dermatology

Skincare Product

Medications

Urgent Care

STD/STI

Women's Health

Men's Health

Mental Health

Primary Care

Dermatology

Skincare Product

Medications

Abscess/Boil $49.99

Acute Bronchitis $39.99

Allergies $39.99

Amoxicillin $39.99

Cough & Congestion $39.99

Cold & Flu $39.99

Cold Sore $39.99

COVID-19 Rx $39.99

Dental Infection $49.99

Ear Infection $39.99

Food Poisoning $39.99

Flu (Influenza) $39.99

Heartburn $39.99

Migraine Relief $39.99

Motion Sickness $39.99

Nasal Congestion $39.99

Nausea /Vomiting $39.99

Sinus Infection $39.99

Strep Throat $39.99

Sore Throat $39.99

Skin Infections $49.99

Stye $39.99

Thrush (Oral) $39.99

URI (Upper Respiratory) $39.99

UTI $39.99

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Brightening Moisturizer

Great for Acne + Anti-Aging

Select $80.00

Concentrated Retinol Serum

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Vitamin C Concentrate

Great for Acne + Anti-Aging

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Dark Circle Treatment

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Skin Balancing Moisturizer

Great for Rashes + Rosacea

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Blemish Correcting Pads

Great for Acne + Dark Spots

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Papaya Cleanser

Great for Acne + Psoriasis

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Papaya Cleanser Mini

Great for Acne + Psoriasis

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Green Tea Facial Mist

Great for Acne + Anti-Aging + Rosacea + Eczema

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Green Tea Facial Mist Mini

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Hydrating Serum

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Itch Relief Cream

Great for Eczema + Rash + Psoriasis

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Mini Bundle

Papaya Cleanser + Green Tea Mist

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Hydrating Bundle

Green Tea Mist + Hydrating Serum

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Brightening Bundle

Papaya Cleanser + Brightening Moisturizer

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Anti Aging Bundle

Skin Balancing Moisturizer + Retinol

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Sun Defense Bundle

Facial Mist + Vitamin C

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Blemish Bundle

Blemish Pads + Papaya Cleanser + Vitamin C

Select $157.00

Brightening Serum Bundle

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Select $171.00

How It Works

prescriptions delievered to your doorstep

Step 1

Answer questions about your health

Enter patient information and medical history as well as answer questions relating to your symptoms. This should only take about five or ten minutes.

Step 2

Our providers will review your visit

Our board-certified medical providers will create a custom treatment plan based on your condition and medical history. You can follow your treatment status with our consultation tracker any time after your visit has been submitted, this is located in your patient dashboard.

Step 3

Get Rx delivered to your pharmacy or doorstep

Pick up your prescription at your pharmacy of choice within 1-2 hours. After you receive your treatment plan, connect with your pharmacy to see when they will have your Rx fulfilled. For some medications we offer home delivery options for your convenience.

Call-On-Doc Vs Others

Giving patients quick, easy and affordable access to medical care online 7 days a week!

Visit Fee
Rating
Type of Consultation
Appointment Needed?
Open on Holidays?
Priority Visits Available?
Rx Cost

Call-On-Doc
$39.99
4.9
Text & Phone Options
Not required
*Optional Add-On: 15 minutes or less!
Rx Savings Card Available

Other Telemedicine

$80 - $250

3.5

*Most limited to video visits

Required

Limited

Full Price

457,000+ Reviews

Feedback from our amazing patients!

"I can’t believe I did not know about this kind of service! This was absolutely perfect for my health concern and they were able to provide me with the necessary medication and with such cinch. Completely recommended this service. For minor health concerns, this can save you an unnecessary and costly trip to an urgent care center."

"Amazing!! Easy and fast! I didn’t have to take my 4 year old into an urgent care where only god knows what germs are there. The doctor sent the script right to my pharmacy within minutes!!!"

"I would give 10 stars if I could! CallonDoc is literally the reason I am recovering instead of suffering as I write this. I was skeptical at first, but I’m not kidding when I tell you I got prescribed my antibiotics and picked it up at the pharmacy within 2 hours. So instead of waiting & paying around 300$...I paid 40$!! I’m very pleased."

"Amazing!! Easy and fast! I didn’t have to take my 4 year old into an urgent care where only god knows what germs are there. The doctor sent the script right to my pharmacy within minutes!!!"

4.9

Highest Rated Telemedicine Provider

FAQs

Call-on-Doc is an online telemedicine platform that provides fast, reliable, and affordable healthcare. Patients can consult with board-certified medical providers for a wide range of conditions and receive prescriptions, if appropriate, without the need for an in-person visit.

Yes, healthcare providers at Call-On-Doc are licensed, board-certified professionals dedicated to delivering high-quality telehealth services.

Call-On-Doc is available across the U.S. When you begin a visit, specific state availability and any potential restrictions are displayed before you fill out your consultation form.

Yes, Call-On-Doc provides round-the-clock telehealth services, allowing you to access medical care from a qualified clinical team at any time, day or night, including weekends and holidays.

Select your condition and complete an online health questionnaire. A licensed medical provider reviews your case and provides a diagnosis and treatment plan. If prescribed, your medication is sent to the pharmacy of your choice, with home delivery available for certain conditions.

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TELEHEALTH SERVICES

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24/7 service

Monday to Friday 5 am CT - Midnight

5 AM CT - 3 AM CT

6 AM CT - 1 AM CT

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"It. Just. Works."

Select a Condition to Start

Shop our Skincare Product

Brightening Moisturizer

Concentrated Retinol Serum

Vitamin C Concentrate

Dark Circle Treatment

Skin Balancing Moisturizer

Blemish Correcting Pads

Papaya Cleanser

Papaya Cleanser Mini

Green Tea Facial Mist

Green Tea Facial Mist Mini

Hydrating Serum

Itch Relief Cream

Mini Bundle

Hydrating Bundle

Brightening Bundle

Anti Aging Bundle

Sun Defense Bundle

Blemish Bundle

Brightening Serum Bundle