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What Information do we collect and when?

When you are using Callondoc.com Products and Services, we may need to collect data to provide you the Service as described in the Callondoc’s Privacy Policy. As transparency and easy access are key factors for us, we have created this list of pictograms so that you can easily identify what Personal data is processed in the following scenarios.

When you are using Callondoc.com Products and Services, we may need to collect data to provide you the Service as described in the Callondoc’s Privacy Policy. As transparency and easy access are key factors for us, we have created this list of pictograms so that you can easily identify what Personal data is processed in the following scenarios.

'By using our website, you (the visitor) agree to allow Callondoc and its affiliates to process your IP address, in order to determine your location for the purpose of US state laws compliance and delivery of care. This temporary cookie will automatically be removed when you close your browser). We do this in order for the selected information to remain selected and consistent when browsing our website.'

When you use our applications, certain Personal data is communicated to applications when you download, install, and use features of the application and the web application. This is the case when you sync information to products.

When you contact our customer support, we may need your personal data to help you solve the problems.

Telemedicine visit

A telemedicine visit may require personal permissions to your advice, such as getting SMS information and phone status, while we only can access them under your allowance. The main purpose of this is to display data on the smartwatch and hang up the phone service through the watch. There is no other malicious intent and no violation of our user data policy on personal and sensitive information. We strictly follow the associated rule of personal information protection and privacy rights.

Why Do We Process Personal Data and Health history?