Terms & Conditions

I understand that telemedicine or telehealth is the use of electronic information and communication technologies by a health care provider to deliver services to an individual when he/she is located at a different site than the provider.

I understand that telemedicine or telehealth visits are reserved for mild to moderate medications and may not be appropriate for severe or life-threatening illnesses. 

I understand that medical evaluation, diagnosis and treatment offered on are virtual or asynchronous in the absence of a face to face physical examination. 

I agree to follow up with a doctor in-person or seek emergency care after a telemedicine for further evaluation of your condition or sooner if symptoms do not improve or resolve in a timely manner.

I agree to call 911 or seek emergency care if your symptoms or condition worsen or immediate medical is required after your telemedicine visit.

I agree to continue the recommended routine physical visit with an in-person physician while utilizing telemedicine as secondary means of accessing healthcare.

I certify that I do not have any cognitive impairment and capable of making sound medical decisions.

I understand that I'm engaging in telemedicine (telehealth) consultation and I accept the risk of misdiagnoses due to the absence of in-person evaluation or diagnostic tools.

I certify that I must be an adult patient or an adult legal guardian of a minor patient to use the platform.

I understand that services rendered by Callondoc are provided on a non-refundable basis.

I understand that my payment to, the consultation fee, may not cover the prescribed medication and I still have to pay for the prescribe medication at the pharmacy.

I understand that the information given on the medical intake form must be complete, accurate and up-to-date to the best of my knowledge. 

I understand that my failure to provide a complete, accurate and truthful information on the intake form puts me at a harmful risk of misdiagnosis and incomplete treatment.

I understand that Callondoc reserves the right to decline treatment if misleading pieces of information are given by the patient or user.

I hereby acknowledge that providing my personal information to is voluntary, and is required as a personal identifier to deliver. medical services.

I understand that I am establishing a Provider-Patient relationship via telemedicine and/or telehealth. That I have read or had this form read and/or had this form explained to me, and I fully agree with the contents. That I fully understand and agree with its contents including the risks and benefits of telemedicine. That I have been given ample opportunity to ask questions and that any questions have been answered to your satisfaction.